f.a.q

I retain the copyright to all my work, sold and unsold. No part may be reproduced without my prior written consent.

My work is for sale unless otherwise indicted on the page. You can send me an email on my contact page and I will get back to you with Prices, payment method and delivery.

Payments can be made via bank transfer or via Paypal. 

Depending on the artwork and destination, orders can be shipped  via registered post with An Post or a courier.

An Post: Postage costs within Ireland and Northern Ireland is €13 (prices quoted Oct 2022 and subject to change).

You will receive notification with the tracking number included as soon as your order is in the post.

Delivery within the Republic of Ireland takes 1-3 business days. There may be a delay during busy periods and holiday time.

Alternative courier:  You will be contacted with prices, details and arrangements for the courier for delivery following placement of order.

Collection: Arrangements can be made for collecting artwork if convenient.

If you are not based in the ROI/NI and would like to purchase an art piece, please advise when contacting.

All work is represented as accurately as possible through the photos and description provided. We cannot guarantee that your computer monitor's display of any colour will be accurate. If you have any questions regarding the artwork, please do not hesitate to contact me before making a purchase at magsdunneartist@gmail.com.

If you are dissatisfied with the piece received, please contact me within 7 days of receiving your order. A refund will be issued as soon as the returned item is received. It must be returned in the original packaging within 14 days of receipt of order.

To complete your return, we require a receipt or proof of purchase.

Shipping costs will not be refunded and the buyer must cover the cost of return postage.

Refunds will be processed and send back to the payment method originally used to pay your order. Depending on your card or bank it may take some time before your refund is officially posted (up to 7 business days). If you haven’t received your funds after 10 business days have passed, please contact us so we can follow up with our payment processing partners and resolve this for you as quickly as possible.

Damages and issues: Please inspect your order upon arrival and contact us immediately or within 7 days from the date of delivery if the item is defective or damaged, so that we can evaluate the issue and make it right.

Please also make sure to keep the original packaging and take photos of both the packaging and the damaged product/s. We will need photographic proof to help us assist you and resolve this for you in a timely manner.